AI consultant for Newport businesses
AlphaOps helps Newport, Cwmbran and Monmouthshire businesses automate the repetitive work in their week with AI: shared inboxes, orders and documents, phone calls, meeting minutes and client onboarding. Our east Cardiff office (CF23) is 15–20 minutes down the A48(M) and M4, so we can be at your desk whenever the work needs it.
East Cardiff to Newport in 20 minutes
Because our office at Connies House sits right by the A48(M) link into Newport, visiting businesses at Cleppa Park, Imperial Park, Celtic Springs, Gold Tops, Langstone or Cwmbran is a twenty-minute drive.
We can run your free two-hour automation audit in person at your office or over Microsoft Teams. Once we know where the bottlenecks are, the build, testing and monthly support happen inside your Microsoft 365 and line-of-business software, with on-site launch days whenever your team wants us in the room.
Ross Owen, backed by Alphabyte IT
AlphaOps is the AI-automation arm of Alphabyte IT, which has managed IT, Microsoft 365 and cyber security for law firms, accountants and commercial businesses across Newport and Cardiff since 2009.
Ross Owen has worked in IT since 2000 and runs every free automation audit himself.
- Business-grade AI covered by a data processing agreement — never consumer chatbots
- Works alongside your existing internal IT team or MSP
- Fixed quotes for one-off builds, or Monthly AI Support from £459 + VAT
Common automations for Newport & M4 corridor firms
Legal & professional intake
For Gold Tops and Langstone practices: new enquiries, conflict checks, ID chasing and attendance notes automated safely.
Manufacturing & logistics documents
Purchase orders, delivery notes, supplier invoices and compliance certificates read straight into your ERP or accounts package.
Shared inbox triage
Every email into info@, sales@ or accounts@ sorted, logged and routed, with draft replies ready for a person to approve.
Meeting Minutes AI
Client and board meetings turned into formatted minutes and action lists in your own template in 15–20 minutes.
Company knowledge assistant
Staff ask questions in plain English and get answers from your own procedures, handbooks and contracts, with the source linked.
Call summaries & follow-ups
Recorded phone calls summarised into your CRM with callback tasks created automatically.
We also cover nearby Cardiff, Pontypool & Torfaen, Bristol and all of Wales.
AI consultancy in Newport: questions
Can you come out to our office in Newport or Cwmbran?
Yes. Our office at Connies House in east Cardiff (CF23) is right by the A48(M) onto the M4, so Newport, Cwmbran, Langstone and Cleppa Park are about 15 to 20 minutes away. Ross can run the free audit at your office or over Microsoft Teams.
Do you already work with Newport businesses?
Yes. Our sister company Alphabyte IT has looked after law firms, accountants and commercial businesses across Newport and Cardiff since 2009. AlphaOps brings the same team and data-protection standards to AI automation.
How is client data protected?
We build with Anthropic's Claude on business terms under a data processing agreement (never consumer chatbots), or inside your own Microsoft 365 tenant. For work where data shouldn't leave South Wales at all, we also offer in-house AI on our own hardware in Cardiff.
Find out what your Newport team could automate — free
Up to two hours with Ross Owen going through your systems, a plain-English report of where the savings are, and no obligation.
Book a Free Audit →