Cardiff · Photo: Charlie Seaman / Unsplash
AI consultant in Cardiff for owner-managed businesses & professional firms
Looking for an experienced AI consultant in Cardiff or a hands-on AI automation agency that builds inside the software you already use? Based at Connies House (CF23), AlphaOps helps Cardiff law firms, accountants, construction businesses and SMEs automate repetitive admin with business-grade AI.
We start with your bottlenecks, not a slide deck
Most Cardiff businesses do not need a six-month strategy paper. They need someone who understands Microsoft 365, line-of-business software and UK data protection to take the repetitive admin off their team.
When you book a free audit with Ross Owen, we sit down in your Cardiff office (or on Teams) and trace where your staff lose hours every week: re-keying invoices and forms, triaging shared inboxes, writing up client meetings, chasing missing documents, and compiling weekly reports.
As both an AI consultancy and an AI automation agency in Cardiff, we don't just hand you recommendations—we build, test and support the working automations on your real systems.
Backed by 17 years of Cardiff IT & cyber security experience
AlphaOps is the dedicated AI and workflow automation division of Alphabyte IT Limited, which has supported businesses across Cardiff and South Wales since 2009:
- Local Cardiff office at Connies House (CF23 9AF) — we come on site across Cardiff Gate, Cardiff Bay, City Centre and Coryton whenever face-to-face mapping helps.
- Strict UK GDPR & client confidentiality — your client data never trains public chatbots. We build under enterprise data processing agreements.
- Works alongside your existing IT — no need to switch IT provider or replace your current CRM, accounts or practice management software.
- Proven ROI — if an automation will not pay for itself within months, we will tell you upfront at the free audit.
Ross Owen, our founder, runs every free audit himself.
High-ROI AI & automation projects we deliver in Cardiff
Shared inbox triage & drafting
Incoming client emails read, categorised, filed and drafted inside Outlook or Microsoft 365 for human sign-off. Inbox automation
Document & invoice extraction
PDF invoices, onboarding packs, legal bundles and forms read and pushed into Xero, Sage or your case system. Document processing
Microsoft 365 Copilot & Power Automate
Safe deployment, SharePoint permissions lock-down and custom Power Automate workflows. Microsoft Copilot consultant
Meeting minutes & call notes
Client meetings and phone calls transcribed and turned into formatted file notes and action lists automatically. Meeting Minutes AI
Automated client & supplier chasing
Polite, scheduled follow-ups for missing KYC documents, timesheets, approvals and overdue renewals. Workflow automation Cardiff
Bespoke AI agents & dashboards
Private internal AI assistants trained on your policies and live management dashboards across your systems. AI Assistant
Explore our core specialist pages & regional hubs:
Start with a free 2-hour audit
Every engagement starts with a free AI & workflow automation audit (worth £290): up to two hours with Ross Owen reviewing your systems and processes, followed by a written report of where the time savings are.
After that, we can build a single workflow for an agreed fixed price, or look after your automations continuously on Monthly AI Support from £459 + VAT per month.
Speak directly with Ross Owen
Call our Cardiff office on 029 2240 4615, email hello@alphaops.biz, or book your free discovery call online.
Proof: we run the Alphabyte Group on the systems we build
The clearest proof we can offer is our own business. Across AlphaOps, Alphabyte IT, AlphaPixel and AlphaSec, our Cardiff team runs on the same practical automations we build for clients:
1. Helpdesk & shared mailbox triage
Incoming client support emails and shared mailboxes are read, classified by urgency, matched to the client record and drafted for engineer review before anyone has to re-type a ticket.
2. Automated security & domain posture checks
Our engineering pipeline automatically checks DMARC, SPF, DKIM, TLS and software patching status across hundreds of South Wales domains and generates plain-English technical briefings.
3. Meeting minutes & action extraction
Every internal and client Microsoft Teams meeting is transcribed into our standard minutes template with owners and deadlines extracted automatically. Meeting Minutes AI
Frequently asked questions
How much does an AI consultant in Cardiff cost?
Your initial AI and workflow automation audit is completely free (normally worth £290) and includes up to two hours with our founder Ross Owen plus a written ROI report. After that, we quote a fixed price for a one-off build or provide ongoing Monthly AI Support from £459 + VAT per month.
Are you an AI consultancy or an AI automation agency?
Both. An AI consultancy advises you on where AI will pay back and how to govern data safely; an AI automation agency builds and maintains the actual workflows. We do both under one roof in Cardiff.
Can you visit our office in Cardiff?
Yes. We are based at Connies House on Rhymney River Bridge Road (CF23 9AF) and regularly visit clients across Cardiff City Centre, Cardiff Bay, Cardiff Gate, Llanishen and across South Wales.
Is our client data safe when using AI?
Yes. We never put confidential client information into free consumer AI tools. Every system we build runs under commercial Data Processing Agreements (DPAs) in UK/EU data centres where your data is never used to train public models.
Need your IT looked after too?
Alphabyte IT, our sister company, has looked after IT, security and support for businesses across South Wales since 2009.